@vertigo @Mitaka
Here is a transcript of the image:

[Photo of a tech support guy]

I've actually been using the cars analogy for a couple months now and I think it's very fitting. Imagine if you were a mechanic who owned an auto shop and your average customer call went like this:
Customer: My car isn't working and I need you to fix it immediately, this is an *emergency*
Mechanic: Alright sir, what seems to be the problem?

1/x

@vertigo @Mitaka
C: I don't know, I tried to use my car on Friday and it didn't work, now it's Monday and I need to get to work and I can't and this needs to be fixed right now.
M: Can you start the car? Can you even get into your car? Does it make any sounds when you try to start it? Are all 4 tires there?
C: I don't know, I don't know what any of that stuff means, I tried to get to work and it wouldn't let me and you need to fix it now because you changed my oil 6 months ago.

2/3

@vertigo @Mitaka
M: Alright well what kind of car are you driving?
C: I don't know, a green one, why does that matter?
M: Please take a look at the back of your car and see if there are any letters or numbers that would indicate a vehicle model or manufacturer.
C: OK, my car is a SV287K.
M: No sir, that's your license plate. My records indicate that you drive a Nissan Altima, can you confirm that the key you're using to try and get into this car says Nissan on it?

3/4

@vertigo @Mitaka
C: My key says Lexus but I don't see how that makes a difference, I've been using this key on this car for years and it's always worked, *what did you do to my car?*

4/4

@djayroma hey, I don't speak French and Google translate fails on me attempting to translate that.

@Mitaka

"The customer lies, the customer is German". (Probably in a business-to-business context)

It rhymes in French, but I don't get why that's relevant (nor why German customers would be more likely to lie).

@djayroma

@Naughtylus @djayroma that is what I got out of Google translate, that's why I just assumed it to be wrong.

@Mitaka
Honestly german is not revelant, it's just because it rhyme in French and refer to a known sentence 😋
@Naughtylus

@Mitaka
It refer to an old French movie and contain a pun...

@djayroma

@Mitaka But at the same time:
IT Admin: My gas boiler is not working
Plumber: What seems to be the problem
IT Admin: I don't know, it just does not work, fix it
...
It Admin: I fill sick
Doctor: What seems to be the problem
IT Admin: I don't know, it just does not work, fix it
...
It Admin: I think women feel uncomfortable in my working group
Sociologist: What seems to be the problem
IT Admin: I don't know, it just does not work, fix it
...

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